The payment methods we offer may vary depending on your location. We accept payments via major credit cards, PayPal, Bitcoin, Wire transfer, QiWi (Russia) and Boleto (Brazil). We do not accept cash payments at anytime, even for local pickup
Processing times vary per payment method. Most credit card, PayPal and Bitcoin payments will be processed immediately but some transactions may take 15 minutes or a few hours. Wire transfer and Boleto Bancario payments take 5-7 days to be processed.
We ask that you allow a few hours for your payment to appear on your Shipito account but most payments are posted within minutes. If after few hours your payment is still not showing on your account, please submit a support ticket with the following information:
The most common reason for credit card decline is that the card provider is blocking international payments. First verify with your bank or card provider that they allow international payments. Please also verify that the billing address on your account is correct. If you continue to receive an error message, please take a screen shot and submit a support ticket through your account. For your safety, DO NOT include your full credit card number.
If your account is new, with no packages or pending assisted purchases, you can only make a deposit via wire transfer or Bitcoin. Once we receive your first package or you create an assisted purchase request, you will be able to make a payment using additional methods. We require a minimum of $5 USD per deposit.